Janis Schelling

System Engineer Apprentice | Tech Enthusiast

Experience

Device Setup & Management

Configured and deployed customer devices (notebooks, workstations, smartphones). Streamlined rollout processes by leveraging automation tools such as Microsoft Intune and Aagon ACMP.

Microsoft Intune Aagon ACMP Process Automation

1st Level Customer Support

Assisted customers with technical issues via telephone and ticket system. Provided remote support through TeamViewer to ensure fast troubleshooting and resolution.

Remote Support Problem Solving

Skills & Knowledge

OS & Virtualization

Windows 10 Windows 11 Windows Server Debian Ubuntu Docker ESXi
Advanced

Cloud & Deployment

Aagon ACMP Microsoft Intune Active Directory O365 Admin Process Automation
Advanced

Networking

Remote Access Network Security Infrastructure Management Firewall Administration Penetration Testing
Advanced

Development

PowerShell Bash Github HTML/CSS
Intermediate

Database & Web

MySQL phpMyAdmin Apache Nginx neondb
Intermediate

AI & Cybersecurity

LLMs (Ollama) Pentesting Wireshark OSINT
Expert

Cognitive

Metacognition Analytical Thinking Problem Solving Efficiency Thinking
Expert

Languages

German (Native) English (C1)
Fluent

Contact

Feel free to reach out for collaborations, questions or opportunities:

Email LinkedIn GitHub